Terms and conditions

How to book a course
To secure a place on an OISE Oxford course please contact the school with your £300 non-refundable deposit, or book online at www.oiseoxford.com.

Payment of fees
On receipt of the application and deposit a letter of confirmation is sent with a Statement of Fees which should be settled at least 4 weeks before the course starting date. In the case of registration less than 6 weeks before the course starting date, the full amount of the cost of the course must be sent with the Registration Form. PLEASE NOTE: students will not be allowed to start their course unless FULL PAYMENT has been received by the School. All bank charges must be paid by the student.

Accommodation address
Accommodation begins on the Sunday before the course starts and finishes on the Saturday after the course ends. Students who have requested the School to book host family accommodation on behalf of the student will receive details of their host family address at least 5 days before the course starting date, unless they enrol late. This enables those students travelling independently to let the host family know of their approximate time of arrival.

Conditions for cancelling or changing a course by the Student
• If the School receives the cancellation before the course starting date, the School will retain the deposit.
• After the course has started, a student must give 10 days’ written notice to the Principal of changes to or cancellation of a course. A cancellation fee equivalent to 1 week’s course fees will be charged. Refunds cannot be made for non-attendance, absence due to illness or any other cause.
• If a student wishes to be absent from the course for 1 or 2 weeks for the purposes of taking a holiday s/he must give the Principal at least 2 weeks’ notice in writing.
• Students who choose to exchange their original choice of course for one of greater value must pay the difference between the two at the time of requesting the upgrade.
• Any refund due when a course is changed or cancelled, or a holiday taken, will be paid to the person who paid for the student’s course at his/her home address at the end of the course. ‘End of the course’ here is defined as the last date of the course specified on the booking form (i.e. if a student books a 12 week course and decides to leave after 4 weeks s/he will not be refunded until 12 weeks after the start of the course).
• If a student is denied a student visa or study permit and provides the School with a copy of the rejection letter on or before the first day of classes, the School will refund the course fees.

Change or Cancellation of a course by the School
Sometimes it is agreed between the School and a student that it would be beneficial for the student to be moved to another School course. When this happens only a course of at least equivalent cost will be offered by the School. The School reserves the right to cancel a course, or make changes to course arrangements, without liability, if forced to do so for reasons beyond its control. If this happened, the School would seek to offer alternative arrangements, dates or venues. If the School cancelled a course booked and paid for by a student in accordance with these terms other than for reasons beyond its control, and did not offer an alternative acceptable to the student, the School would pay compensation as follows:
• Where the cancellation is before the start of the course, compensation equal to the deposit paid by the student or
• Where the cancellation is after the start of the course, compensation equal to one week’s fees.

Liability and Insurance
Students should make sure that they organise their own travel insurance to cover medical costs and repatriation costs in the case of an illness or accident.
The School acts only as an intermediary between its students and travel organisations and between students and host families. Unless and to the extent caused by the School’s negligence, the School cannot be held responsible for any delay or accident during a journey nor for any incident which may happen during the student’s stay with the host family. The School will, however, endeavour to defend the student’s interests in the event of breach of contract on the part of the travel organisation or the host family.
The School reserves the right not to allow on the course a student suffering from any illness, medical condition, or mental or physical disability which has not been disclosed on the Registration Form. This brochure, issued by the School, gives the only terms and information that can be referred to in the event of a disagreement between the student and the School. These terms and conditions are governed by English law and do not affect your statutory rights under English law.

Personal Information and Photographs
We use the personal information that you give us, including information about your health and religious or dietary requirements, to perform our contract with you. We may also use it to ensure that we comply with UK law, for internal training, or to send you further information about our courses and services. We do not share your details with third parties other than as necessary to perform our contract with you. The information you give us is kept securely on our computer system, and is accessible by the schools and offices in the group of companies to which the School belongs, including those outside the European Union. If you do not want to receive further information from us, please write to us at the address below. Please contact us if you want to see a copy of the information we hold, or have questions about our use of your information.
The School reserves the right to use photographs taken during courses to illustrate its promotional material. If a student wishes that his or her photo should not appear in this material, they should write to the School within one month of the photo-shoot. These photos have no commercial or contractual value.

Further conditions specific to Young Learners (7-17 years)

The School reserves the right to issue disruptive students with a warning letter and, if there is no improvement in behaviour, to send them home at their parents’ expense. The School further reserves the right to send home without a warning letter any student committing a serious offence, especially one involving the police, and to include the following:
theft, smoking in any School building, the possession of, purchase of or consumption of alcohol or illegal drugs.
For children who will stay with host families, parents may indicate on the Registration Form whether they authorise their child to stay out in the evenings without supervision. Generally, this means that children aged 13 and under are not allowed out unsupervised after their evening meal; those aged 14 and above must return by 22:00. However, students must also respect the house rules of the host family, where these times may inconvenience the family. Children on residential courses have evening activities and are not allowed to stay out unsupervised. Please note that the School cannot be held responsible for any incident whilst the student is out unsupervised. Students aged 18 and over must register for an adult school. The School reserves the right to transfer an 18 year old from a Young Learners’ Course.

Information about the School
The School is closed on 25 December, 26 December and 1 January.
In these terms “the School” means the OISE School where you book your course.

In the UK, OISE courses are operated by the Language School Company Limited, a company registered in England and Wales under company number 01293463 and with registered office at 38 Binsey Lane, Oxford, OX2 0EY United Kingdom
Tel: +44 (0)1865 258300 Fax: +44 (0)1865 244696

How to book a course
To secure a place on an OISE Oxford course please contact
the school with your £300 non-refundable deposit, or book
online at www.oiseoxford.com
Payment of fees
On receipt of the application and deposit a letter of confirmation
is sent with a Statement of Fees which should be
settled at least 4 weeks before the course starting date. In the
case of registration less than 6 weeks before the course starting
date, the full amount of the cost of the course must be
sent with the Registration Form. PLEASE NOTE: students
will not be allowed to start their course unless FULL PAYMENT
has been received by the School. All bank charges
must be paid by the student.
Accommodation address
Accommodation begins on the Sunday before the course
starts and finishes on the Saturday after the course ends.
Students who have requested the School to book host family
accommodation on behalf of the student will receive details
of their host family address at least 5 days before the course
starting date, unless they enrol late. This enables those students
travelling independently to let the host family know of
their approximate time of arrival.
Conditions for cancelling or changing a course by
the Student
• If the School receives the cancellation before the course
starting date, the School will retain the deposit.
• After the course has started, a student must give 10 days’
written notice to the Principal of changes to or cancellation
of a course. A cancellation fee equivalent to 1 week’s course
fees will be charged. Refunds cannot be made for nonattendance,
absence due to illness or any other cause.
• If a student wishes to be absent from the course for 1 or 2
weeks for the purposes of taking a holiday s/he must give the
Principal at least 2 weeks’ notice in writing.
• Students who choose to exchange their original choice
of course for one of greater value must pay the difference
between the two at the time of requesting the upgrade.
• Any refund due when a course is changed or cancelled, or
a holiday taken, will be paid to the person who paid for the
student’s course at his/her home address at the end of the
course. ‘End of the course’ here is defined as the last date of
the course specified on the booking form (i.e. if a student
books a 12 week course and decides to leave after 4 weeks s/
he will not be refunded until 12 weeks after the start of the
course).
• If a student is denied a student visa or study permit and
provides the School with a copy of the rejection letter on
or before the first day of classes, the School will refund the
course fees.
Change or Cancellation of a course by the School
Sometimes it is agreed between the School and a student
that it would be beneficial for the student to be moved to
another School course. When this happens only a course
of at least equivalent cost will be offered by the School.
The School reserves the right to cancel a course, or make
changes to course arrangements, without liability, if forced
to do so for reasons beyond its control. If this happened, the
School would seek to offer alternative arrangements, dates or
venues. If the School cancelled a course booked and paid for
by a student in accordance with these terms other than for
reasons beyond its control, and did not offer an alternative
acceptable to the student, the School would pay compensation
as follows:
• Where the cancellation is before the start of the course,
compensation equal to the deposit paid by the student or
• Where the cancellation is after the start of the course,
compensation equal to one week’s fees.
Liability and Insurance
Students should make sure that they organise their own
travel insurance to cover medical costs and repatriation costs
in the case of an illness or accident.
The School acts only as an intermediary between its
Terms and conditions
students and travel organisations and between students
and host families. Unless and to the extent caused by the
School’s negligence, the School cannot be held responsible
for any delay or accident during a journey nor for any incident
which may happen during the student’s stay with the
host family. The School will, however, endeavour to defend
the student’s interests in the event of breach of contract on
the part of the travel organisation or the host family. The
School reserves the right not to allow on the course a student
suffering from any illness, medical condition, or mental
or physical disability which has not been disclosed on the
Registration Form. This brochure, issued by the School,
gives the only terms and information that can be referred to
in the event of a disagreement between the student and the
School. These terms and conditions are governed by English
law and do not affect your statutory rights under English law.
Personal Information and Photographs
We use the personal information that you give us, including
information about your health and religious or dietary
requirements, to perform our contract with you. We may
also use it to ensure that we comply with UK law, for internal
training, or to send you further information about our
courses and services. We do not share your details with third
parties other than as necessary to perform our contract with
you. The information you give us is kept securely on our
computer system, and is accessible by the schools and offices
in the group of companies to which the School belongs,
including those outside the European Union. If you do not
want to receive further information from us, please write to
us at the address below. Please contact us if you want to see
a copy of the information we hold, or have questions about
our use of your information. The School reserves the right
to use photographs taken during courses to illustrate its promotional
material. If a student wishes that his or her photo
should not appear in this material, they should write to the
School within one month of the photo-shoot. These photos
have no commercial or contractual value.
Further conditions specific to Young Learners
(7-17 years)
The School reserves the right to issue disruptive students
with a warning letter and, if there is no improvement in
behaviour, to send them home at their parents’ expense. The
School further reserves the right to send home without a
warning letter any student committing a serious offence, especially
one involving the police, and to include the following:
theft, smoking in any School building, the possession
of, purchase of or consumption of alcohol or illegal drugs.
For children who will stay with host families, parents may
indicate on the Registration Form whether they authorise
their child to stay out in the evenings without supervision.
Generally, this means that children aged 13 and under are
not allowed out unsupervised after their evening meal; those
aged 14 and above must return by 22:00. However, students
must also respect the house rules of the host family, where
these times may inconvenience the family. Children on residential
courses have evening activities and are not allowed
to stay out unsupervised. Please note that the School cannot
be held responsible for any incident whilst the student is out
unsupervised. Students aged 18 and over must register for an
adult school. The School reserves the right to transfer an 18
year old from a Young Learners’ Course.
Information about the School
The School is closed on 25 December, 26 December and 1
January.
In these terms “the School” means the OISE School where
you book your course.
In the UK, OISE courses are operated by the Language
School Company Limited, a company registered in England
and Wales under company number 01293463 and with registered
office at 38 Binsey Lane, Oxford, OX2 0EY United
Kingdom
Tel: +44 (0)1865 258300 Fax: +44 (0)1865 244696